Refund & Exchange Policy

(Our returns/exchanges address will be active from 20/11/25 please email us for the postage address)

For all refund enquiries please email enquiries@4herstyle.com our customer care team will respond with in 48 hours. 

All refunds will be credited to your original form of payment. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 7-10 business days. Please contact the card-issuing bank with questions about when the credit will be posted to your account. If you haven't received a credit for your return yet, here's what to do: Contact the bank/credit card company. It may take some time before the refund is posted to your account.

Please note that all returns for refund items must be sent via recorded delivery and customers need to supply proof of postage and full tracking details to receive a full refund for goods. 

Exchanges/Returns:

4HerStyle do not offer refunds and we ONLY offer exchanges on products that are defective or are damaged.

Please contact us with your order number via email enquiries@4herstyle.com and we will come back to you within 48 hours.

Returns and exchanges are down to the discretion of 4HerStyle customer service team. 

4HerStyle as a valued company that support their customers, please be polite to staff, any form of verbal and communicative abuse will not be tolerated and customers will be refused returns or exchanges should they be abusive in anyway. To clarify 4HerStyle has a zero tolerance rule. 

Our customer service team only operate Monday, Wednesday & Friday 10am to 4pm UK time.

Note our customer service team will be unavailable during any UK bank holidays.

Money Back Guarantee:

The 30 day money back guarantee offer only applies to products that have been delivered that are damaged or defective. 

Money back guarantee is subject to 4HerStyle customer service approval.